Full Time Permanent

User Support Technician – Surrey, BC

Posted 10 months ago
15156 Fraser Hwy, Surrey, BC V3R 3P1
$32.50 per hour
Application deadline closed.

Job Description

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Experience and specialization

Computer and technology knowledge

  • Android
  • Shell script
  • Device drivers
  • Desktop applications
  • MS Office
  • MS Windows
  • Wireless networks

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Tight deadlines
  • Physically demanding
  • Attention to detail

Personal suitability

  • Client focus
  • Judgement
  • Organized
  • Team player

Benefits

Health benefits

  • Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Veterans, Visible minorities, Youth

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

By email

jobs1.drtech@gmail.com

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter